Pet Policy
Your pets are welcome at a charge of $25 per pet per night, pet kenneling and pet walking are a complimentary service.
Upon check-in you must advise the Front Desk of the number of pets (as well as adults and kids). Cell phone number required on file in the event of noise concerns. Your pet should not be left unattended in the room, as you are responsible for any damage or disturbance they cause.
Remember, they are in a strange place with strange noises and can become easily frightened. They may do damage to themselves or the room. They may bark or wail incessantly here even if they never do so at home. Management reserves the right to limit the size/number/type of pet.
Sorry: male cats that have not been neutered are not welcome at the hotel!
Pet In room Services
Guests must register their pets with us before they leave the room and inform one of our pet friendly guest service agents an approximate return time. Upon your return we ask all pet owners to inform our pet friendly guest service department. During your time away from your room, our staff will regularly listen outside your room for any sounds of distress to ensure the safety and comfort of your pet. In order to increase the pet’s feeling of safety and security and to limit damage to room, we recommend that all pets be placed in their carrier or kennel when left in the guest room. 
Pet Kenneling Services
The Best Western Fallsview offers 24 hour complimentary pet supervision for pet owners who would like to leave their pet with us for the day. Your pet will be attended by one of our pet friendly guest service agents and who will ensure the well-being of all pets frequently.
Kennel Requirements
Dogs
- Collars and leashes must be brought.
- Carriers and cages recommended.
- Dogs require all of their shots and should
- be free of fleas and ticks. Papers are required and will be asked for at check-in.
PLEASE NOTE: Biting or aggressive dogs are not allowed, regardless of muzzle guard or cage. Pit Bulls are forbidden at the Best Western Fallsview Hotel.
Cats
- It is recommended that the owner have a carrier.
- All cats must have had their shots. Papers are required and will be asked for at check-in.
- We do not permit male cats that are not neutered at this hotel - No Exceptions!
- Neutered male cats may only be left alone in the room if in a carrier.
Neutered male cat owners must sign a liability form for damages.
The Best Western Fallsview is committed to pet engagement and the proper health and care for your pet at any age.
Guests leaving pets under the age of 3 months must commit to allow the hotel to walk the pet every two hours; pets over 3months old to1 year, every 4 hours; pets that are adult age must not be restricted in the kennel for more than 8 hours. At that time, either the pet owner must retrieve their pet for a walk, or allow the hotel staff to do so. (NOTE: dogs that are aggressive, the pet owner must retrieve the dog for a walk)
If the guest chooses not to have such pets walked, the pet will not be permitted in our kennel. Pets must be left with enough available dry food for the duration of the pets stay in our kennel service, as well as their food & water dishes & leash. The hotel provides ample fresh water, and kennels.